Can I use these kits for any tea?
They're best for teas that benefit from visual brewing — oolongs, white teas, green teas — but they work for any loose-leaf tea. Heavily rolled oolongs and blooming teas are especially beautiful.
Is borosilicate glass safe for boiling water?
Yes, borosilicate withstands thermal shock up to around 150°C. Our gaiwan and pitcher are designed for off-the-boil water without cracking.
How padded are the travel cases?
The canvas case has 6 mm of closed-cell foam lining; the leather deluxe uses 8 mm leather-lined padding. Both protect against drops from table height onto hard surfaces.
What if I break one piece?
We sell replacement pieces individually for all three kits. Check the item page for the compatibility chart or reach out to our support team.
Are the cups double-walled?
No — single-wall 60 ml cups. They're sized for gongfu service and cool quickly to let you read the tea's aroma at every temperature.
Can I fit a fairness pitcher in the pair edition?
The pair edition includes one pitcher and two cups inside the case, along with the gaiwan. There's no extra room for a second pitcher — it's designed for two-person sharing with one shared vessel.
Is the leather deluxe case waterproof?
Leather is naturally water-resistant but not submersible. Spills wipe away easily, but avoid leaving the case in standing water. The canvas version can be treated with an optional silicone spray.